Turning everyday interactions into measurable performance insights

AI-powered scoring, alignment analysis, and cross-team correlation give you a clear picture of how your people collaborate — and how to make engagement stronger across your entire organisation.

How Infinite-Engagement Works

AI Mode: Measuring Experience Alignment

When two employees log an interaction, AI Mode evaluates:

  • Experience accuracy:

    Did both people describe the interaction similarly, or was it one-sided?

  • Outcome alignment:

    Did both parties report the same result or understanding?

  • Sentiment & clarity:

    Was the feedback constructive, collaborative, and consistent?

The higher the alignment, the more reliable the engagement value.

Low alignment signals misunderstandings, communication gaps, or unbalanced workloads — allowing managers to intervene early.

Commercial rollout scheduled 21st January 2026 - Contact for further details.

Cross-Team Correlation & Interaction Patterns

AI Mode also examines patterns across employees, teams, and departments:

  • Do Sales and Marketing consistently have strong, aligned interactions?

  • Are interactions between Sales and Compliance weaker, inconsistent, or low value?

  • Which departments collaborate well, and which need support or better processes?

These correlations expose friction points, bottlenecks, and cultural disconnects that are normally invisible until they become real problems.

Building Actionable Engagement Insights

With continuous scoring and correlation, Infinite-Engagement generates insights such as:

  • Which teams need training, alignment sessions, or clearer workflows

  • Which employees or departments are acting as collaboration bridges

  • Where misunderstandings commonly occur

  • How interactions shift over time (improving or declining)

  • What organisational changes improve cross-team performance

This transforms engagement from a vague concept into a quantifiable, AI-driven metric tied directly to:

  • Culture

  • Productivity

  • Operational efficiency

  • Employee development

Infinite-Engagement ultimately helps organizations understand how people connect, identify where collaboration succeeds or breaks down, and provide the tools and insight to continuously improve engagement at scale.